Thunder Documentation

Configuration

1. Setup Callees (Touchscreen)

Two type of callees can be setup in the system :

  • “Dial” callees are external phone number to reach directly a cell phone, call center or offices …

  • “Local” callees are internal Vidatech phone ro be reach directly

"Dial" Callee setup

“Dial” callees are external phone number to reach directly a cell phone, call center or offices …

  1. In the Home Menu

  2. Select a device setting

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  1. Select Edit Options

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  1. Select the first Number to enter

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  1. Select “Dial”

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  1. Enter the number, then press the “Check” icon

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  1. Validate the number and enter more number if needed. Then press Save button.

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  1. Return to the home page and wait for the blue icon to become green



"Local" Callee setup

“Local” callees are internal Vidatech phone ro be reach directly

  1. In the Home Menu

  2. Select a device setting

image-20260403-192934.png
  1. Select Edit Options

c28f0f85-13ad-40c8-aa0c-9f698c980716.png
  1. Select the first Number to enter

image-20260403-191842.png
  1. Select “Local”

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  1. Select the Vidatech phone within the drop down

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  1. Validate the number and enter more number if needed. Then press Save button.

image-20260403-194142.png

Return to the home page and wait for the blue icon to become green


2. Setup LMA(Line Monitoring Alarm)
Setup for a Low-Rise System

A Low-Rise System does not require any configuration. All Thunder Phones are associated with TA0000 on lobby station port 1 by default.

Setup for a High-Rise System

On the supervisor screen, follow the steps below:

  1. Access the Home menu.

  2. Select the gear icon for the Thunder Phone you wish to pair with a TA0000.

SUPERVISEUR-20260413-145330.JPG
Supervisor screen
  1. In the LMA Number parameter, select the appropriate LMA number. This value must correspond to the LMA port on the gateway

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Selecting the LMA Number

The LMA number parameter must match the LMA port on the gateway.

  1. Configure the LMA gateway address. This address corresponds to the TG1232 or TG1264 located in the machine room. For a high-rise system, the LMA gateway address must match the physical address of the TG1232 or TG1264.

TG1232 focus sur dipswitch.png
Gateway Physical Dipswitch
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Physical Address Chart

Each TG1232 or TG1264 must be assigned a unique physical address, starting at 1.

3. Record Location Message (Display in COP)
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Main Menu Page

To access the Menu: Press Enter when in sleep mode (at the back of the display)

ENTER Button: Select

LEFT/RIGHT Button : Change Arrow position or change selection

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Program Location Message

Select “Program Location Message” on the main Menu

Press ENTER on “Play” to hear the current location message

Press ENTER on “Record” to record a new location message, then press ENTER on “Stop” when finish

Press ENTER on “Save” to overwrite the new location message

4.Validation
  1. Initiate a call from each elevators (Troubleshoot)

  2. Validate two-way audio (Troubleshoot)

  3. Ask the first responder to confirm the video (Troubleshoot)

  4. Validate the two-way messages with first responder (Yes and No buttons) (Troubleshoot)

  5. Go to the Thunder Supervisor (touchscreen) and check the system status. (Troubleshoot)

  6. Confirm that all devices are Green. (Troubleshoot)

A warning icon will appear in the bottom-right corner if the system detects maintenance requirements or a general error requiring action. If such an icon is present, follow the appropriate steps to resolve the issue. (Troubleshoot)

Configuration is complete.

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