Getting Started
Follow the Getting Started section to configure your product.
Use the QR Code
If an error occurs on a Thunder Phone product or a Supervisor product, a QR code may be displayed. Scan the QR code to access information and troubleshooting steps that may help resolve the issue.
Contact Our Support Team
For assistance, contact our support team at 1 (418) 476-4802.
To help us assist you more efficiently, please have your Building ID ready. The Building ID is a 5-digit number printed on a sticker located either on the Supervisor's router or on the TP1002 device.
