Thunder Documentation

Configuration (TR0021)

Insert the SIM card into the TR0021 device and power it on.

No configuration is needed on your side.

Call Vidatech technical support at +1 418 476 4802 and provide the following information:

  • The reference number (the 6 digits below the TR0021 ticket on your LTE device).

  • Customer/Manager

  • LTE address

  • Activation date (today)

  • Billing name

  • Billing email

  • Billing address

  • Billing Phone Number

The technical support will activate the SIM card. Once activated, the IR302's cellular LED will show a solid orange light.