Call not working | vidatech

If you are receiving multiple calls AND you can't answer

1. Validate Phone number (Supervisor - Touchscreen)

2. Device Status (Supervisor - Touchscreen)

At the Home Page, validate the device status

⚪

3. Validate VOIP Status

Main Menu Page

To access the Menu: Press Enter when in sleep mode (at the back of the display)

ENTER Button: Select

LEFT/RIGHT Button : Change Arrow position or change selection

VOIP Status Menu

Select “Status” on the main Menu

Then Select “VOIP Status”

Validate that you have 2 accounts. One indicated “Public” and one “Private”. Validate that they are marked register.

If no “Public” account found, contact technical support