Thunder Documentation
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Audio Test Fail

This test indicates that the Thunder Emergency Phone detected an audio issue.

  1. Verify that the USB-C cable is properly connected between the Thunder Emergency Phone and the audio board.

  2. Verify that the microphone and speaker are properly connected.

  3. Verify the volume settings in the device menu.

  4. If possible, test the device with a different USB-C cable.

If the issue persists, contact Vidatech Technical Support.