Validations (Gateway)
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In the supervisor (Touchscreen) “Home Page”, validate that a device status is “Red”
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Validate the your device in error is linked to the right LMA output
Measure the voltage at the LMA connector (Gateway)
24V : Normal voltage in error
12V : Normal voltage not in error
0V : Try another output and link your devices to this new output
Measure the voltage at the LMA connector (LMA Side)
24V : Normal voltage in error (Contact technical support if LED is steady ON)
<20V : Voltage drop too high (Please validate cabling)